LEGAL
TERMS OF SERVICE
Service terms, billing, cancellation, and the commitments behind how we work.
1. SERVICE DESCRIPTION
Veyro provides lead generation, qualification, and conversion optimization services for home service businesses.
2. NO GUARANTEE
We do not guarantee specific results. Results vary based on market, implementation, and local competition. See FAQ for typical results.
3. PAYMENT TERMS
Monthly billing, month-to-month
Payment due on the 1st of each month
30 days notice to cancel
No refunds for partial months
4. CANCELLATION
Cancel anytime with 30 days written notice
No long-term contracts
No cancellation fees
5. LIABILITY
Veyro is not liable for:
Lost revenue or business opportunities
Third-party service failures (Google, Facebook, Calendly)
Market changes or economic conditions
Client negligence or failure to implement recommendations
Indirect, incidental, or consequential damages
Amounts exceeding total fees paid by Client in the three (3) months before the claim, except where caused by Veyro's gross negligence, willful misconduct, or fraud
6. INTELLECTUAL PROPERTY
Our processes, strategies, and materials are our property
You own your customer data
You own your marketing materials
7. CONFIDENTIALITY
We keep your business information confidential
We do not share your data with competitors
We comply with all privacy laws
8. DISPUTE RESOLUTION
Before filing any claim, both parties agree to attempt informal resolution in good faith for at least 30 days
Any dispute not resolved informally will be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, seated in Providence, Rhode Island, and governed by the Federal Arbitration Act
All claims must be brought in the parties' individual capacity, not as a class, collective, or representative action, and the arbitrator has no authority to consolidate claims or preside over any class proceeding; this waiver applies only within arbitration under this clause
Each party bears its own attorney's fees and costs; arbitration administration fees are allocated per AAA rules, and Veyro will pay any arbitration fees or invoices when due to preserve its right to arbitrate
Either party may bring an individual claim in Rhode Island Small Claims Court for amounts within that court's $5,000 jurisdictional limit, and either party may seek injunctive relief in court for breach of the Intellectual Property or Confidentiality sections
Any claim must be brought within one (1) year of the date the claim arose, or it is permanently barred
This Agreement and any dispute arising from it are governed by the laws of the State of Rhode Island, without regard to conflict-of-law principles
9. CHANGES TO TERMS
We may update these terms with 30 days notice
Continued use means acceptance of new terms
10. CONTACT
For questions about these terms, book a call or email correiadossantoswilliam44@gmail.com.